Refund Policy

This Refund Policy applies to paid AIToolHunt services, including Basic listings, Pro featured placements, Sponsor placements, and any similar one-time directory promotion purchased through AIToolHunt. These are digital services that can begin delivering value as soon as a listing is published or promotional exposure starts.

Free submissions do not involve a payment to AIToolHunt. If you no longer want a free listing reviewed or displayed, contact us and we can review a removal request.

We may approve a refund when one of these situations applies:

• You were charged twice for the same listing or the payment provider created a clear duplicate charge.
• AIToolHunt declines to activate a paid listing or placement before it goes live, even though the submission was made in good faith and did not violate the Terms of Service.
• AIToolHunt cannot activate the purchased placement because of a system error, inventory error, or delivery issue, and you do not accept a reasonable extension, credit, or alternative placement.
• A material AIToolHunt outage shortens a paid featured or sponsor placement, and an extension, credit, or partial refund would not be a reasonable fix.
• We remove a paid listing or placement after activation because we later determine that the product creates legal, safety, policy, or user-trust concerns. In that case, any refund or credit is reviewed based on the service already delivered, the remaining placement time, the seriousness of the issue, and whether the submission was made in good faith.
• Applicable law gives you a refund right that cannot be waived by this policy.

Because paid listings and promotional placements begin delivering value once they are published, prepared, or activated, refunds are generally not available for:

• a Basic listing after it has been published;
• a Pro placement after the Featured window has started;
• a Sponsor placement after the sponsor window has started;
• change-of-mind requests, internal team changes, launch delays on your side, or a decision to promote a different product;
• disappointment with traffic, clicks, leads, votes, search engine rankings, sales, press coverage, or investor interest;
• inaccurate, incomplete, or unauthorized information provided by you during submission or claim;
• listings removed, hidden, or suspended for spam, manipulation, unsafe content, intellectual property issues, fraud, policy violations, or abuse, except where we decide a partial refund or credit is appropriate based on the service already delivered;
• issues caused by a third-party product, website, checkout, pricing change, downtime, account suspension, or policy change outside AIToolHunt.

Email [email protected] with the subject line "Refund request" and include:

• the account email used for purchase;
• the product name and product URL;
• the Stripe receipt, invoice, or payment reference;
• the plan purchased and purchase date;
• a short explanation of why you are requesting a refund.

For cancellation requests before activation, contact us immediately. Most paid plans activate automatically after successful payment, so once a listing is published or promotional exposure has started, the purchase is generally final. For duplicate charges or billing errors, contact us as soon as possible and preferably within 7 calendar days. If you disagree with a charge or refund decision, email us first so we can review the payment and listing history.

We aim to review refund requests within 5 business days after we receive enough information to identify the payment and listing. If a refund is approved, it will be sent back to the original payment method through the payment provider.

After we initiate a refund, banks and payment networks may take additional time to post the funds. Card refunds often take several business days and can take longer depending on the payment method, country, and issuing bank.

If a placement issue is limited or fixable, we may offer a placement extension, alternative featured placement, partial credit, or partial refund instead of a full refund. The goal is to make the purchased exposure fair, not to guarantee a specific business result.

Please contact us before opening a chargeback or payment dispute. Disputes can interrupt payment-provider records and may cause the related listing, placement, or account to be paused while the issue is reviewed. A chargeback or payment dispute filed without first giving us a reasonable chance to investigate may be treated as a violation of the Terms of Service where permitted by law.

If a refund is approved, we may remove the paid placement, downgrade a listing to the appropriate free or unpublished status, revoke sponsor visibility, and update related records.

We may update this Refund Policy as AIToolHunt changes its plans, pricing, inventory, or payment provider. The policy in effect at the time of purchase generally applies to that purchase unless applicable law requires otherwise.

Questions about refunds, billing, or placement delivery can be sent to [email protected].