How to Build Inclusive Cultures in Nonprofits

Inclusion isn’t a one-time initiative or a single program—it’s a continuous commitment that must be embedded across every stage of the employee lifecycle. By taking deliberate steps, organizations can create workplaces where all employees feel valued, respected, and empowered to succeed. Here’s how we can make a meaningful impact at each stage: 1. Attract Build inclusive employer branding and equitable hiring practices. Ensure job postings use inclusive language and focus on skills rather than unnecessary credentials. Broaden recruitment pipelines by partnering with diverse professional organizations, schools, and networks. Showcase your commitment to inclusion in external messaging with employee stories that reflect diversity. 2. Recruit Eliminate bias and promote fair candidate evaluation. Use structured interviews and standardized evaluation rubrics to reduce bias. Train recruiters and hiring managers on unconscious bias and inclusive hiring practices. Implement blind resume reviews or AI tools to focus on qualifications, not identifiers. 3. Onboard Create an inclusive onboarding experience. Design onboarding materials that reflect a diverse workplace culture. Pair new hires with mentors or buddies from Employee Resource Groups (ERGs) to foster belonging. Offer inclusion training early to set the tone for inclusivity from day one. 4. Develop Provide equitable opportunities for growth. Ensure leadership programs and career development resources are accessible to underrepresented employees. Regularly review training, mentorship, and promotion programs to address any disparities. Offer specific development opportunities, such as allyship training or workshops on cultural competency. 5. Engage Foster a culture of inclusion. Actively listen to employee feedback through pulse surveys, focus groups, and open forums. Support ERGs and create platforms for marginalized voices to influence organizational policies. Recognize and celebrate diverse perspectives, cultures, and contributions in the workplace. 6. Retain Address barriers to equity and belonging. Conduct pay equity audits and address discrepancies to ensure fairness. Create flexible policies that accommodate diverse needs, including caregiving responsibilities, religious practices, and accessibility. Provide regular inclusion updates to build trust and demonstrate progress. 7. Offboard Learn and grow from employee transitions. Use exit interviews to uncover potential inequities and areas for improvement. Analyze trends in attrition to identify and address any patterns of exclusion or bias. Maintain relationships with alumni and invite them to stay engaged through inclusive networks. Embedding inclusion across the employee lifecycle is not just the right thing to do—it’s a strategic imperative that drives innovation, engagement, and organizational success. By making these steps intentional, companies can create environments where everyone can thrive.

Are you an organization that would like to create a work environment that welcomes and allows everyone, including those with both visible and invisible disabilities, to thrive in 2025 and beyond? Here are 10 best practices for creating a disability-inclusive work environment: 1. Cultivate an inclusive culture: Foster a culture of respect, acceptance, and belonging where disability inclusion is championed by leadership and embraced by all. 2. Offer accessible hiring opportunities and processes: Ensure job postings, applications, interviews, and onboarding processes are fully accessible, with accommodations available upon request. 3. Provide disability awareness training: Educate employees and leaders about disabilities, inclusive language, and the importance of accessibility to reduce stigma and build understanding. 4. Ensure physical and digital accessibility: Design workplaces, tools, and technologies to be accessible, including ramps, assistive technology, and screen reader-compatible software. 5. Offer flexible work arrangements: Provide options like remote work, flexible schedules, and individualized accommodations to support diverse needs. 6. Create clear accommodation policies: Establish a transparent and responsive process for employees to request and receive workplace accommodations. Ensure the process of requesting and receiving reasonable accommodations is consistent, transparent, inclusive, interactive, and timely. 7. Engage disability employee resource groups (ERGs): Support and empower ERGs to provide insights, foster community, and advocate for inclusion initiatives. Ensure there is one (or more) ERG that advocates for accessibility and disability inclusion. 8. Incorporate universal design principles: Apply universal design to create environments, systems, and processes that benefit everyone, including people with disabilities. 9. Measure and monitor inclusion efforts: Track progress on disability inclusion initiatives through metrics like hiring rates, retention, and employee feedback. 10. Involve employees with disabilities in decision-making: Include employees with disabilities in policy development, product design, and workplace decisions—“Nothing About Us Without Us.” #DisabilityInclusion #Diversity #2025 #Accessibility #FutureOfWork #DEI #DEIA #Disability #Neurodiversity #Equity Image Text: Employees with disabilities can be productive and successful when the workplace is designed for everyone. @AsieduEdmund

You're pushing for better productivity, but you're missing the foundation that makes everything else Belonging. When people feel they truly belong, productivity follows naturally. Here's why: People are far more generous with their time, energy, and creativity toward those who actually know and value them. When someone feels seen beyond their role, they stop seeing their contribution as a transaction and start treating it as an investment. Your board members show up prepared. Your staff moves on to the next thing without being asked. Your volunteers stick around for years. But when people feel like just another set of hands - like they're easily replaceable, they give you the bare minimum. They disengage. When belonging is missing, even the best systems fail. After 30+ years in the nonprofit sector, here's what I've found creates belonging in nonprofit teams and boards: 1. Have one-on-one conversations with the goal of actually knowing people. Not just check-ins about deliverables. When someone feels seen beyond their job description, they bring more of themselves to the table. 2. Include people in decisions that affect their work. Not every budget line item, but the program changes that impact their daily reality. When your development coordinator has input on donor stewardship approaches, they own the results. 3. Acknowledge different perspectives openly. Your longtime board member brings institutional knowledge. Your newest staff person brings fresh ideas. Both matter. When you say that out loud, both contribute more. 4. Create space for people to contribute their unique strengths. Don't just assign the same committee roles year after year. Ask your quiet board member what energizes them. Let your detail-oriented volunteer tackle the project planning they love. The irony? When you stop pushing so hard for productivity and start building belonging, Productivity improves on its own. When people care about each other and the mission you're building, the outcomes naturally follow. Share this post with other nonprofit leaders who are ready to try a different approach to team performance. Follow Carrie Gray, D.B.A. for insights on leading high-performing nonprofit teams that actually want to be there. Check out my Breakthrough Bites for more on building teams that thrive, not just survive -> https://lnkd.in/eQJwg4Gt

If you're setting goals to create a more inclusive workplace in 2025, my experience may save you time, money, and unmet expectations. ✅ Quick Wins (low effort, high impact) Start with team psychological safety. Inclusion is felt most in everyday team interactions—meetings, feedback, problem-solving. 👇 Use tools like: 1. The Fearless Organization Scan to uncover blind spots and team dynamics. 2. Debrief session with an accredited facilitator to discuss results openly and set clear, actionable improvements. 3. Action plan with small shifts in behavior, like leaders modeling vulnerability, asking for input first, or establishing "speak-up norms" in meetings. These micro-actions quickly build team inclusion and unlock collaboration. 🏗️ Big Projects (high effort, high impact): To create sustainable change, invest in structural inclusion. 👇 Focus on: 1. Inclusive hiring & promotion practices: build diverse candidate pipelines and train interviewers on bias mitigation. 2. Inclusive decision-making: ensure diverse perspectives are integrated into key business decisions. 3. Inclusive leadership: train leaders to actively foster diverse perspectives, intellectual humility, and trust in their teams. Empower leaders to align inclusion with business goals and make it part of their day-to-day behavior. 🎉 Fill-ins (low effort, low impact): Awareness events (like diversity month) are great for building visibility but should educate, not just celebrate. 👇 For example: 1. Pair cultural events with workshops on how diverse values shape workplace communication. 2. Use storytelling to highlight how diverse perspectives lead to tangible business wins. 🚩 Thankless Tasks (high effort, low impact): Avoid resource-heavy initiatives with little ROI. 👇 Examples: 1. Overcomplicated dashboards: focus on 2–3 actionable metrics rather than endless reports that don’t lead to change. 2. Unstructured ERGs: without clear goals and leadership support, these often become frustrating rather than empowering. 3. One-off training programs: A two-day training on unconscious bias without follow-up or practical tools is a missed opportunity. 💡 Key Takeaways 1. Inclusion thrives where it’s felt daily—in teams and decisions. 2. Start with quick wins to build momentum and tackle big projects for systemic change. 3. Avoid symbolic efforts that consume resources without measurable outcomes. 🚀 Let’s turn inclusion into a tangible, strategic advantage that empowers your teams to thrive in 2025 and beyond. _____________________________________________ If you're new here, I’m Susanna—an accredited team psychological safety practitioner with over a decade of experience in DEI and inclusive leadership. I partner with forward-thinking companies to create inclusive, high-performing workplaces where teams thrive. 📩 DM me or visit www if you want to prioritize what truly works for your organization. 

Sometimes, disability isn't a physical limitation, but a consequence of a broken system. A system lacking true Diversity, Equity, Inclusion, and Belonging (DEI&B). 🤲 Diversity. Our Boardrooms are filled with brilliant minds, but are they diverse in thought and experience? The absence of individuals with disabilities can create a blind spot, hindering our ability to understand and serve a wider customer base. ☝️Equity. Do we have a level playing field for all ideas? Without accessibility features, communication tools, and inclusive practices, talented individuals with disabilities might be unintentionally excluded from the conversation. 🤝Inclusion. Do we foster an environment where everyone feels comfortable contributing? 👏Belonging. Do board members with disabilities feel truly welcome, valued, and supported? Can they be themselves and contribute authentically without fear of judgment? Unconscious bias can lead to dismissive attitudes towards ideas or perspectives that seem "different." Talented individuals with disabilities are present, but their voices are unheard, their potential untapped. They may even choose to leave the conversation altogether, feeling unwelcome or unsupported. This lack of DE&I creates a real disability. A disability to access opportunities, contribute meaningfully, and fully participate in the Boardroom. 🤷♂️What can we do? 1️⃣ Champion DEI&B initiativesthat actively seek and support Board members with disabilities. 2️⃣ Embrace accessibility from physical spaces to communication tools to inclusive language. 3️⃣ Challenge unconscious bias through training and open dialogue. 4️⃣ Create a culture of psychological safety where everyone feels comfortable speaking up and sharing their perspectives. By building a truly diverse and inclusive boardroom, we dismantle the invisible disabilities that hold us back. We tap into a wider pool of talent, gain new insights, and ultimately, make better decisions for our organizations.

Accessibility Strategy for Organizations Just Starting: ➤ Begin with 3 simple accessibility actions each week. ➤ Ensure 1 of them involves feedback from people with disabilities—whether it's testing a product, evaluating a service, or reviewing communications. ➤ Engage with people from the disability community every day—whether online or within your team—listen, learn, and ask for honest feedback. Once you start building momentum: ➤ Scale up to 5-7 actions weekly. ➤ Make 3 or more of them proactive accessibility improvements—like adding captions, improving site navigation, or hosting accessible events. ➤ Keep community engagement and accessibility-related discussions ongoing, just like you’d maintain customer relations or team communication. That’s really all you need to start building an inclusive culture. Remember: Don’t overcomplicate it. Accessibility is a commitment. It’s about making sure everyone can engage fully—your customers, your employees, and your stakeholders. Keep it simple, keep it human, keep it accessible.

In the wake of the recent executive orders targeting DEIA initiatives within federal organizations and beyond, it’s clear that the current administration is setting the stage for broader attacks on inclusion efforts. From the establishment of a “hotline” for reporting DEI language to the appointment of DEI critics to key leadership roles, these actions are not just a government matter—they are a signal of what’s to come for private businesses. As I’ve said before, it’s going to get worse before it gets better. However, instead of retreating, we must act now. The playbook being deployed isn’t new, and it’s more important than ever to double down on creating cultures of belonging and environments where all voices are valued and heard. Here are six actionable steps leaders can take to safeguard and strengthen their commitment to building inclusive workplaces: 1. Embed DEI Into Core Business Strategy Treat DEI as integral to your business strategy, not a separate initiative. Align DEI initiatives with organizational objectives, and tie them to measurable outcomes like employee retention, innovation, and customer satisfaction. Pro Tip - Ensure Merit, Excellence & Intelligence (MEI) is highlighted. 2. Invest in Psychological Safety Ensure your workplace fosters open communication where employees feel safe to express themselves without fear of retaliation. This foundation of trust enables innovation and builds stronger, more cohesive teams. 3. Be Transparent and Data-Driven Use metrics to assess the current state of your culture and workforce. Share findings transparently with employees and leadership. Pairing data with storytelling humanizes the numbers and helps make the business case for DEI. 4. Strengthen Leadership Equip leaders with the cultural competency and tools they need to champion inclusion authentically. Empower them to drive change at every level of the organization, making them visible advocates for a culture of belonging. 5. Collaborate Across Sectors Join forces with advocacy groups, industry leaders, and community organizations to share resources, amplify impact, and stand united in advancing inclusion. This collective approach can strengthen resilience against external pressures. 6. Listen, Learn, and Adapt Create regular opportunities to listen to employees and communities impacted by your decisions. Use their feedback to refine and adapt your DEI strategies to remain relevant and effective. While the current climate might be challenging, this is also an opportunity to reaffirm your commitment to creating workplaces where everyone feels valued and supported. Proactive leadership in the face of adversity not only protects your organization but also positions it for success as workforce and market demographics continue to evolve. Rise to meet the challenge, stay the course, and collaborate to create a workplace where belonging thrives. Together, we can ensure our workplaces are resilient and inclusive moving forward.

𝗥𝗲𝗮𝗹 𝗰𝗵𝗮𝗻𝗴𝗲, 𝗻𝗼𝘁 𝗷𝘂𝘀𝘁 𝘄𝗼𝗿𝗱𝘀: 𝟳 𝘄𝗮𝘆𝘀 𝘁𝗼 𝗳𝗼𝘀𝘁𝗲𝗿 𝗶𝗻𝗰𝗹𝘂𝘀𝗶𝗼𝗻 𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝗯𝗼𝗼𝗸𝗶𝗻𝗴 𝗮𝗻 𝗲𝘅𝘁𝗲𝗿𝗻𝗮𝗹 𝗰𝗼𝗮𝗰𝗵 𝗼𝗿 𝘀𝗽𝗲𝗮𝗸𝗲𝗿 💪🏽 As we approach International Women's Day, it's crucial to focus on actionable change rather than just inspirational slogans. Here are seven practical strategies for building a truly inclusive workplace, regardless of whether you engage an external speaker or coach: 🧠 𝗖𝘂𝗹𝘁𝗶𝘃𝗮𝘁𝗲 𝗽𝘀𝘆𝗰𝗵𝗼𝗹𝗼𝗴𝗶𝗰𝗮𝗹 𝘀𝗮𝗳𝗲𝘁𝘆 𝗼𝘃𝗲𝗿 '𝗲𝗺𝗽𝗼𝘄𝗲𝗿𝗺𝗲𝗻𝘁' 𝘁𝗮𝗹𝗸 Create an environment where women feel comfortable voicing their needs and concerns without fear of repercussion. Before urging women to 'take a seat at the table', ensure there's a culture that invites them to speak their truth and respects their voice when they do. 👨🏻 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁: 𝗔 𝗺𝘂𝘀𝘁 𝗳𝗼𝗿 𝗺𝗲𝗮𝗻𝗶𝗻𝗴𝗳𝘂𝗹 𝗰𝗵𝗮𝗻𝗴𝗲 Real change starts at the top. Senior leaders should actively participate in gender equality initiatives, signaling that this is a core organizational value, not just a task to be delegated to junior staff. 🎯 𝗖𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗲 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀 𝗮𝗻𝗱 𝘀𝗲𝘁 𝗰𝗹𝗲𝗮𝗿 𝗴𝗼𝗮𝗹𝘀 Recognize women's contributions and establish clear, measurable objectives for gender equality, including leadership diversity, pay equity, and career opportunities. ⏰ 𝗘𝗻𝗰𝗼𝘂𝗿𝗮𝗴𝗲 𝗳𝗹𝗲𝘅𝗶𝗯𝗹𝗲 𝘄𝗼𝗿𝗸 𝗮𝗿𝗿𝗮𝗻𝗴𝗲𝗺𝗲𝗻𝘁𝘀 Acknowledge the impact of work-life balance on career advancement by supporting flexible work arrangements, addressing the caregiving responsibilities often shouldered by women. 📢 𝗙𝗼𝘀𝘁𝗲𝗿 𝗿𝗲𝗴𝘂𝗹𝗮𝗿 𝗳𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗮𝗻𝗱 𝗼𝗽𝗲𝗻 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 Implement mechanisms for ongoing feedback and dialogue, such as anonymous surveys and forums, to understand and address the specific challenges faced by women in your organization. 👂🏽𝗟𝗶𝘀𝘁𝗲𝗻 𝘁𝗼 𝘂𝗻𝗶𝘃𝗲𝗿𝘀𝗮𝗹 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝘀 Recognize that the issues facing women often mirror those of other underrepresented and marginalized groups. Foster an inclusive culture that listens to and learns from the diverse experiences of all employees. 🐝 𝗖𝗼𝗺𝗺𝗶𝘁 𝘁𝗼 𝗱𝗮𝗶𝗹𝘆 𝗮𝗰𝘁𝗶𝗼𝗻𝘀 Sustainable change is built through consistent efforts to listen, understand, and act. Make these strategies a routine part of your organization's culture, ensuring a workplace where everyone is equally valued. If you're seeking to truly make a difference in your organization, consider these recommendations as a starting point for fostering an environment where everyone, regardless of gender, feels valued and heard 🙏🏽 And remember, while booking an external speaker or coach can provide valuable support and inspiration, the real work lies in the consistent application of these principles throughout the year. If you're interested in exploring how we can make lasting changes together, let's chat 💬

I almost didn't post about today, which is International Day of People with Disabilities. Yes, disabled people live with disability every single day. Still, awareness days matter. They spark conversations and, ideally, actions. The difference lies in allyship: - Performative allyship: Companies post today, then go silent until next year. - Genuine allyship: Companies make progress every day. This year’s theme is “Fostering disability inclusive societies for advancing social progress.” True progress means disabled people must be seen as leaders, not just participants. Too often, we’re underestimated, told “it’s a lot of work,” or only considered for roles tied directly to our disability. I know this firsthand. I held many nonprofit PR, marketing, communications, and digital roles. It's more than enough experience for a VP role. No one asked. The one time I put my name forward, I didn’t get it. Fortunately, that changed recently! I was asked if I wanted to take on an officer role with a nonprofit board. That's why I devote much of my volunteer time with this organization more than any other. Another time, I applied to a committee addressing issues that affect all residents, including people with disabilities. The two chosen were leaders of nonprofits serving disabled communities. They didn't have someone with lived experience. That’s not inclusion, and it doesn’t advance social progress. Meanwhile, I’ve run a successful business for 20 years. Not by “resting on my laurels,” but by working hard. If companies want to foster disability-inclusive societies and advance progress, here are steps to start: 1. Normalize accessibility as part of culture, not an exception. Make accommodations seamless and proactive so disabled employees don’t have to fight for them. This fosters inclusion at the systems level. 2. Create pathways into leadership, not just entry-level roles. Mentoring and coaching should explicitly prepare disabled employees for management and executive positions, not stop at “support roles.” 3. Pairing with experienced colleagues should be reciprocal. Disabled employees bring lived expertise. Encourage two-way learning so inclusion advances social progress across the organization. 4. Invest in professional development with equity in mind. Training should be accessible, funded, and scheduled during work hours. This signals that leadership growth is valued for everyone. 5. Include disabled voices in decision-making, not just consulting. Representation must extend to strategy tables, boards, and leadership committees. Progress requires lived experience shaping policy and culture. 6. Measure and report progress. Track how many disabled employees are in leadership pipelines and roles. Transparency drives accountability and societal progress. #Accessibility #MerylMots Image: White generic person figure with a flourish around its top half and International Day of People with Disabilities

When we talk about inclusive cultures we often forget that the way we run meetings can make others feel excluded. Most of us have experienced this at some point. You walk into a meeting ready to contribute... and you’re asked to take the notes instead. You start to make a point... and you’re interrupted before you finish the sentence. No one means to upset you. But when taking up airtime becomes a power game, studies show certain voices are consistently sidelined. (Women are 33% more likely to be interrupted in a meeting according to McKinsey & Company) Research has shown that in group discussions, interruptions are overwhelmingly directed at women, not because of competence, but because of deeply ingrained norms around who is “meant” to speak, lead, and conclude conversations. Deborah Tannen, Professor of Linguistics at Georgetown University, says: “Men tend to speak to determine status. Women tend to speak to build connection.” When meetings reward only one style, we quietly lose insight, creativity, and trust. Over time, some of us may disengage... not because we have nothing to say, but because the room hasn’t made space to hear us. So what can help? A few small design choices can change the entire dynamic of a meeting: 1 - Read the room before you speak. Pause and ask yourself: Am I interrupting for clarity, or just to get airtime? A thought that can wait often lands better when it’s invited. 2 - Remove unnecessary hierarchy. The person at the “head” of the table often sets who feels allowed to speak. Different seating, shared facilitation, or even a change of environment can flatten this without a single rule being announced. 3 - Offer more than one way to contribute. Not everyone processes out loud. Shared docs, chat threads, or follow‑up notes give people space to contribute on their own terms and often surface the most thoughtful ideas. 4 - Always have a host. A clear host is not about control, it’s about care for participants. They hold the agenda, protect the flow, and gently intervene when interruptions happen. This matters even more online. In virtual meetings, one simple tactic helps: wait three seconds after someone stops speaking before you jump in. It feels awkward at first, but that pause often invites in the person who was about to speak and decided not to. A slightly uncomfortable silence is far more productive than a room where only the fastest voices win. Inclusive meetings aren’t about being “nice”. They’re about designing conversations where the best thinking has space to emerge. Tell me, what’s the smallest change you’ve seen make the biggest difference in meetings?