Every AI conversation online somehow turns into people insisting their model is the best one 🌀 Meanwhile different models completely change behavior depending on the task, prompts, workflow, and use case. There’s a really good reality check in this conversation with Brian Randell that cuts through a lot of the hype: https://lnkd.in/gwUKtzrG
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Most business owners don’t need more AI tools. They need clarity on which ones actually matter. The real advantage comes from simplifying the noise. That’s when AI starts saving time instead of creating overwhelm.
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Last week I shared an article about separating AI reasoning from your existing business systems. Good concept. But it doesn't answer the obvious next question — once you've separated them, how do you stop the AI side turning into a mess? Think of it like this: you wouldn't build one giant department to handle every decision in a company. You'd split it into teams, give each team a clear remit, and make them communicate through proper handoffs. Same principle applies to AI agents. Came across this follow-up piece that gets into exactly that — especially relevant if you're in financial services or insurance where getting it wrong has real consequences. #AgenticAI #EnterpriseAI #AIArchitecture #MultiAgentSystems #FinancialServices
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Resharing my son Kerim Agalar’s recent conversation with MoEngage on AI in personalization. Kerim makes a very important point here. AI is not a substitute for strategy, data discipline, or human judgment. It amplifies what is already there. If the underlying thinking is weak, speed only makes the errors larger and more confident. Real personalization still depends on clean data, clear commercial logic, and responsible human supervision. The same pattern shows up in financial advisory work — one I've observed for many years. Well said, Kerim. Proud to share this.
I’ve always maintained that AI is an accelerant, not a miracle cure; it will hasten the things you’re already doing. If you feed it a weak strategy & weak/poor data, you aren't personalizing, you're just producing confident sounding errors at a massive (and ever expanding) scale. I spoke about this reality in a recent discussion with Falguni Jain from MoEngage and Jennifer Finn from Wealthsimple, where we explored why AI powered personalization requires a foundation of clean data and human supervision to deliver real economic value and growth. Check out our convo here: https://lnkd.in/eC5pPDcx
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The biggest AI question isn't how smart the model is. It's what happens to your business if you can't use it tomorrow.
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AI agents are quickly becoming one of the biggest shifts in business technology. But most leaders still have basic questions: 1. What actually is an AI agent? 2. How is it different from generative AI? 3. Where does it create real ROI? We built an AI Agents playlist to answer those questions with practical examples, frameworks, and ongoing updates across marketing, sales, customer support, operations, and more. If you want a clearer understanding of where this technology is headed and what it means for your business, start here: https://lnkd.in/gnbFAif7
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Yesterday an AI voice agent booked $1500 in revenue for a Detail Shop in Seattle. What are some real uses of AI you're using? Not the "I built this insane system that nobody uses use cases." Have you been able to get AI to help with any of your customer facing things yet?
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AI is making outbound faster than ever. But speed alone doesn’t create results. A weak message sent at scale is still a weak message. That’s why a lot of AI-powered outbound feels impressive at first: ➣ More messages ➣ Faster workflows ➣ More automation But the replies never really improve. Because AI amplifies your positioning. Good positioning? AI becomes a multiplier. Weak positioning? AI just scales the problem faster. The best operators understand this. They don’t rely on AI to "fix" outbound. They use AI to execute a strategy that already makes sense. Because automation without clarity just creates efficient noise.
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Many people and small businesses are afraid of being replaced by AI. In some cases this may be partially true. The real truth we have to face head-on, however, is that AI is changing the way people perceive products and services. It's changing the customer journey and the pain points that made them buy your product in the first place. The solution: use AI to keep your ear on the ground. Stay in touch with your clients and audience to get as much real-time information as possible. Even if it means doing it the slower, more human way, which is frankly, always the better way.
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Unpopular opinion: Most businesses are using AI entirely wrong by trying to replace their best people. The real magic happens when you stop treating AI as a replacement and start using it to automate the 80% of repetitive tasks that burn your top talent out. What is one task you do every day that you wish could be handled by a digital twin?
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