Contact the Alcohol and Tobacco Tax and Trade Bureau (TTB)

Questions? If you have general questions relating to our policies, programs, regulated commodities, or procedures, please visit Frequently Asked Questions. See the Commodity Experts links below and other information for direct contacts.

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Industry Operations in Puerto Rico and the U.S. Virgin Islands

District Director (Investigations), Puerto Rico Operations
Suite 310
Torre Chardon
350 Chardon Avenue
San Juan, PR 00918
Telephone: 787-766-5584
Fax: 787-766-6426

TTB Laboratories

For information about TTB's Chemist Certification Program, contact us at chemistcertification@ttb.gov.

Laboratory	Address	Email	Telephone
Beverage Alcohol Laboratory	6000 Ammendale Road Beltsville, Maryland 20705-1250	laboratory@ttb.gov	240-264-1590
Nonbeverage Products Laboratory	6000 Ammendale Road Beltsville, Maryland 20705-1250	laboratory@ttb.gov	240-264-1591
Tobacco Laboratory	6000 Ammendale Road Beltsville, Maryland 20705-1250	laboratory@ttb.gov	240-264-1594
Compliance Laboratory	490 N. Wiget Lane Walnut Creek, California 94598	laboratory@ttb.gov	513-684-3356

Other Important Contacts

Contact...	By Telephone...	By Email...	About...
TTB Help Desk	See specific contact information for each TTB Online application.	TTB.HelpDesk@ttb.gov	TTB Online Applications including Permits Online, Formulas Online, and COLAs Online assistance
TTB Webmaster	202-453-2270	TTBWebmaster@ttb.gov	Website technical issues not relating to TTB Online applications
Section 508 Coordinator	202-453-2270	Section508@ttb.gov	Comments or questions about accessing TTB Online applications and Web pages with assistive technology devices commonly used by people with disabilities
Freedom of Information Act Officer 1310 G Street NW, Box 12 Washington, DC 20005	202-882-9904 or 202-453-2265 Fax: 202-453-2331	ttbfoia@ttb.gov	FOIA and Privacy Act requests, electronic reading room, Privacy Impact Assessments, and System of Records Notice
Tom Hogue Congressional and Media Inquiries 1310 G Street NW, Box 12 Washington, DC 20005	202-453-2180 Fax: 202-453-2912	info@ttb.gov	Press releases, speeches and testimonies, and announcements
Open Government Point of Contact	202-453-2270 Fax: 202-453-2975	TTBWebmaster@ttb.gov	Open Government plan and Open Data
Plain Language Program Manager	202-453-2270	TTBWebmaster@ttb.gov	Plain Language Guidelines
Executive Liaison for Industry and State Matters	202-453-2142	industry-stateliaison@ttb.gov	TTB Newsletters, conferences, and outreach

Other Resources

Contact...	By Email...	About...
TTB Webmaster	TTBWebmaster@ttb.gov	Website technical issues not relating to TTB Online applications
Section 508 Coordinator	Section508@ttb.gov	Comments or questions about accessing TTB Online applications and Web pages with assistive technology devices commonly used by people with disabilities
Open Government Point of Contact	TTBWebmaster@ttb.gov	Open Government plan and Open Data
Plain Language Program Manager	TTBWebmaster@ttb.gov	Plain Language Guidelines

Note
Representatives are generally available to answer your calls Monday thru Friday from 8 a.m. to 5 p.m. ET except for federal holidays.

Important
We strongly advise you not to submit personal information (e.g., Social Security Number, Employer Identification Number, Permit Registry Number, etc.) via email because the information may not be protected. Read more in our Privacy Policy. You may, however send and receive encrypted email to and from TTB. Learn more about secure email.

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