Follow #MSDyn365 for news and updates from the official account for Microsoft Dynamics 365—giving organizations the agility to delight every customer every day.
Announcing new capabilities enabling teams to access Dynamics 365 and Power Platform from within @Microsoft365 Copilot. Users can also experience Copilot and agents from within their applications, keeping context in the flow of work.
“Always be closing”… or just trying to keep up with everything behind the scenes?
In our last CRM Confessions episode, one rep gets real about what the day-to-day of sales can look like: hours of research, endless notes, deals to track…a lot going on.
But thanks to agentic
CRM Confessions #2 is here—this time, it’s all about having the right data right when it’s needed, so sellers can stay in the flow of work.
Learn more + watch the full series: msft.it/6019vkz6D
"I don't even remember who I spoke to."
If that sentence hit a little too close to home, this one's for you. There's a better way to sell — Microsoft Dynamics 365 handles the busywork so you can focus on actually closing.
Make the switch: msft.it/6013vVR0X
Agentic CX isn’t the future—it’s here.
Today, we're announcing new agentic CX capabilities across Dynamics 365 and Copilot Studio, including real-time voice agents and new agents across contact center, sales & customer insights.
Learn more: msft.it/6010vGUEC
The future of manufacturing is agentic.
At Hannover Messe 2026, Microsoft is showcasing how agentic ERP in Microsoft Dynamics 365 connects planning, production, and fulfillment so teams can make real-time tradeoffs and execute faster.
This is how frontier manufacturers close