> ## Documentation Index
> This page is part of the Image and Video APIs product. Fetch the complete documentation index for Image and Video APIs at: https://cloudinary.com/documentation/llms-image-and-video-apis.txt?referrer=docpage and then use it to discover all relevant pages before exploring further.
> For a full index of individual troubleshooting and tips pages across all Cloudinary products, fetch the consolidated troubleshooting index at: https://cloudinary.com/documentation/llms-troubleshooting.txt?referrer=docpage
> If your task extends beyond this product, fetch the top-level index covering all Cloudinary products and topics at: https://cloudinary.com/documentation/llms.txt?referrer=docpage

# How can I migrate an existing account from Media Optimizer to Programmable Media/Assets?


> **NOTE**: Media Optimizer is no longer available. However, if you signed up for it while it was still offered, you may still have access.

Migrating an existing account from Media Optimizer to Programmable Media/Assets is not supported, so we recommend [signing up](https://cloudinary.com/users/register_free) for a new account.

If you would like to use the same email address when creating the new account, you have two options:

- Update your Media Optimizer account to another email address or use an alias (if your email service supports this) and then sign up for a new Programmable Media/Assets account using the previous email address.
- Contact [support](https://support.cloudinary.com/hc/en-us/requests/new) to have your Media Optimizer account deleted, after which you can use the same email address to sign up for a new account.